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+ If we coming to eat at the restaurant, do we still need to pay the entrance fee?
Yes, we're afraid so. This is the gardens only form of income to keep up such a beautiful setting.
+ What time does Eagle's Fare open in the morning for breakfast
We are open every day from 0900 to 1630h, 7 days a week (only closed on Christmas Day)
+ On concert days, do I need to pay the concert price if just wanting to visit the restaurant and gardens?
If you do not want to attend the concert, it is important that you make a reservation with the restaurant so that we can make special arrangements for you to pay the normal garden entrance fees, by means of adding it to your restaurant bill.
+ Can we make a reservation?
Our A la Carte menu and section is available every day all day (Mon-Sun 0900-1630h). Seating is out on the paved patio area under shade (or indoors if inclement weather). This area is strictly on a “first-come-first-served” basis.
Should you wish to bring a large group, e.g. 15 persons, over the weekend for the A la Carte section, we suggest that you perhaps arrive 15 minutes before the rest of your guests, come directly to the restaurant, and request that they build a table for the amount of guests that you require, so that the table could possibly be ready for your guests arrival at the time required. Reserved tables in this section is a logistical nightmare and due to the previous problems, have had to follow this process rather. Our sincere apologies for any inconvenience.
In addition to the A la Carte on Sundays, we serve a buffet lunch in our indoor area with adjoining wooden deck, for which reservations are essential.
We welcome function reservations any day of the week (except Sundays and Public Holidays) during the day, as well as evenings (min. 30pax for evenings). We have special menus for breakfast, lunch, dinner, snacks and picnics, and can tailor-make a menu to suit your requirements. We have become a popular venue for weddings, conferences, bridal and baby showers.
+ How many can you seat?
For private functions, we can seat 120 persons, including a small dance floor.
For conferences, it depends on the seating arrangement required, but usually a maximum of 100 cinema style.
+ Hi, can you tell me more about your wedding packages
Please be so kind as to advise estimated number of guests attending, day of the week and whether breakfast, lunch, dinner, picnic, snack or other type of event, to enable us to send you the most appropriate information.
+ Do you do catering for events not held at the restaurant?
Unless it is a picnic in the gardens near the restaurant or in picnic baskets, generally, no, but please contact us to further discuss your requirements.
+ If I want to have a wedding ceremony how much will it cost ?
If you require a wedding ceremony only and no reception, the cost is R4500
+ Hi, I am taking a few of my daughter's friends for a birthday outing and she'd like a picnic in the gardens. Do you do picnic baskets or platters that one can enjoy in the gardens. The numbers are for about 12 7 year olds and 6 parents.
Yes, we most certainly can cater for picnics. For small groups, please peruse our A la Carte menu on our website, to choose your basket items, which order can be placed with a waiter on your arrival at the garden. For larger groups, please contact us for picnic function info to be sent to you.
+ What is the price of your breakfasts?
Please visit our A la Carte menu page for updated prices
+ I would like to have my son's 2nd birthday at your restaurant - do you do something like that? It will just be a small family get-together. Thanks
Yes, absolutely we do. Please contact us directly with your specific requirements.
+ Do you host baby showers?
Yes, absolutely we do. Each shower is tailor-made to your requirements, which can be discussed directly with you via phone or e-mail
+ Venue rates for function
Please contact us with more details so that we are able to provide you with the appropriate information
+ Will the restaurant be open on Christmas day?
No sorry, Christmas Day is the only day in the year that we are closed.
+ Holiday season information
+ I would like to know how much it will be if its wedding ceremony with reception for 100 people
Please e-mail us with your specific details so that we may send you the most appropriate information via e-mail.
+ How much is your Sunday buffet per person and kids?
Please refer to Menu pages "Sunday buffet" for updated info.
Ask a question
Walter Sisulu National Botanical Garden, end of Malcolm Road
Poortview, Roodepoort, Gauteng
Tel: 082 671 8382
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These are the general terms of the relationship between you (website visitor) and us (website owner). The terms cover all use of this website. You agree to the terms by visiting and using this website.
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1. Collection We collect certain information: when you contact us on our website; from your web browser; from cookies we may send to your computer and from web beacons on our website to track how you use our website and to try and give you a personalised experience; and optional information, that you provide when you upload or download content from our website.
2. Use We may use your information: to send you send administrative messages and email updates to you regarding the website; for marketing purposes; targeted content in certain, specified instances.
3. Disclosure We might disclose your information in the specific circumstances mentioned in this policy.
4. Security Our hosting company will host your website in a secure server environment.
5. Your choices You can turn off cookies in your browser; or You can opt-out of marketing communications with us.
6. Contact us You can contact us with privacy related questions at firstname.lastname@example.org address
7. Audience This policy applies to all visitors to our website (`you` and `your`).
8. Purpose of this policy We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way we collect, store, use, and protect information that can be associated with a specific natural or juristic person and can be used to identify that person (`personal information`). Personal information:
8.1 includes certain information collected when you contact us (see below); and optional information that you voluntarily provide to us (see below).
8.2 excludes information that has been made anonymous so that it does not identify a specific person; permanently de-identified information that does not relate or cannot be traced back to you specifically; and non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds or discussion board. Because the information has been disclosed in a public forum, it is no longer confidential and does not constitute Personal Information subject to protection under this policy.
9. Acceptance of terms By using this website you are deemed to have read, understood, accepted, and agreed to be bound by these terms.
10.1 On registration. Once you contact us on our website, you will no longer be anonymous to us as you will provide us with personal information.
10.2 Collection from browser. We automatically receive and record internet usage information on server logs from your browser (`usage information`).
10.4 Web beacons. Our website may contain electronic image requests (called a `single-pixel gif` or `web beacon` request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. We merely use them to compile anonymous information about our website.
10.5 Recording calls. We will monitor and record telephone calls that you make to our call centre, unless you specifically request us not to.
10.6 Optional details. You may provide information on a voluntary basis (`optional information`). This includes content or product that you decide to upload or download from our website or otherwise use any optional features and functionality of the website.
10.7 Purpose for collection. We may use any optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information.
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12. Use We may send administrative messages and email updates to you regarding the website. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.
13.2 Regulators. If you contact us regarding your experience with using any of our products, we may disclose your personal information as required by law or governmental audit.
13.3 Law enforcement. We may disclose personal information if required: by a subpoena or court order; or to comply with any law.
13.4 Marketing purposes. We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
13.5 Employees. We may need to disclose personal information to our employees that require the personal information to do their jobs.
13.6 Change of ownership. If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.
14. Security of personal information Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
15. Retention of personal information
We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless: retention of the record is required or authorised by law; or you have consented to the retention of the record. During the period of retention, we will continue to abide by our non disclosure obligations and will not share or sell your personal information.
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